Safety Center · Soulr
The safest place to build meaningful relationships.
Last updated: January 2026
Respectful people thrive here. Unsafe behavior is removed quickly. Soulr is designed with women's safety and control at its core.
Verified Human
Every member completes a manual selfie check before they appear in Discover. Reviewers confirm the person in the photo matches the profile and isn't impersonating someone else. Verification selfies are never shown to other members and can be deleted on request.
Women-first privacy
- Choose who can see your profile: everyone, verified users only, or mutual interest only.
- Choose who can message you: everyone, verified users only, or matches only.
- Choose who can see your photos: everyone or matches only.
- Toggle Safety Mode to enforce verified-only contact app-wide.
Report & Block
One-tap reporting and blocking is available from every profile, conversation, and Discover card. Categories include harassment, fake profile, scam, hate speech, inappropriate content, suspected underage user, and more. Reports are anonymous to the person reported, and they are blocked for you automatically.
Human moderation
Every report is reviewed by a real person on our trust & safety team. Reports are reviewed promptly — not by a queue of bots, not by an algorithm.
Manual verification queue
Selfie verifications go into a queue reviewed by trained moderators. Borderline-age submissions are routed to a separate age-review queue, and the account cannot interact with other members until that review completes.
Meet safely
When you're ready to meet someone in person, give yourself time and structure:
- Tell a friend where you'll be and when.
- Meet in a public, well-lit place for the first few dates.
- Arrange your own transport.
- Trust your gut. Leaving early is always okay.
Never send money
Soulr will never ask you for money, and you should never send money to anyone you've met here — no matter how compelling the story. Anyone who asks for money, crypto, gift cards, or financial information should be reported immediately.
Emergency guidance
If you or someone you know is in immediate danger, please contact local emergency services right away. For non-urgent safety concerns related to your Soulr account, email safety@soulr.app and our team will review your message personally.
Privacy controls
Adjust who sees what about you any time in Privacy Settings. Changes apply immediately.
Community guidelines
Five values: respect, authenticity, consent, kindness, safety. Read the full Community Guidelines for what's expected and what we never tolerate.
Contact Trust & Safety
Email safety@soulr.app. For sensitive matters, include "Confidential" in the subject and we'll route accordingly.
We're building Soulr to create meaningful relationships.
If you have questions, we're here to help — real humans, not bots.